In this advertisement for Empire Today, customers learn the step-by-step process of having new flooring installed by the courteous, skilled and professional installation team. From viewing the products on the website to having the representative come into the home, all the way through to the installation day, each step in the road to new flooring is detailed here. Customers also receive a care packet detailing how to take care of their carpets and ensure that they remain looking good for years to come. Customers will receive a call from an Empire representative within two weeks of the date of their installation service.